What information do we collect?

When you register on our site, we collect information from you, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

When ordering or registering on our site, as appropriate, you enter your: name, e-mail address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously.

How do we use your information?

The information gathered from you may be used in one of the following ways:

• To personalize your experience.

• Your information helps us to better respond to your individual needs.

• To improve our website.

• We continually strive to improve our website offerings based on the information and feedback we receive from you.

• To improve customer service.

• Your information helps us to respond to your customer service requests and support needs more effectively.

• To process transactions

• Whether public or private, your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

• To administer a contest, promotion, survey, or other site feature.

• To send periodic emails.

• For order processing: The email address provided may be used to send you information and updates about your order and receive occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This implementation does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may release to other parties for marketing, advertising, or other uses.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied, sensitive/credit information transmitted via Secure Socket Layer (SSL) technology. Then, encrypted into our Payment gateway provider database is only accessible by those authorized with special access rights to such systems and must keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) are on file for no more than 30 days.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. 

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction to offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children’s Online Privacy Protection Act compliance

We comply with COPPA requirements (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products, and services are for at least 13 years old or older.

The online privacy policy only.

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your consent

By using our site, you consent to our online privacy policy.

Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on 08/07/2023

Contacting us

If there are any questions regarding this privacy policy, you may contact us at support@defineyourshine.com.